Shipping is flat-rate $15 USD for all orders worldwide and we offer Free shipping for all orders over $150. Shipping usually takes 3-4 working days across the globe with DHL couriers. We ship from our office located in Bali Indonesia. If your parcel has taken more than 10 working days please email us and we will help trace the where abouts of your order.
We will provide you with a tracking number as soon as your order is dispatched so you can track your order. For your security all goods require a signature when received. Because of this please provide an address where somebody will be available to sign during office hours.
Please ensure that the shipping address and phone number details provided for your order are correct. We are not liable for incorrect address. DHL cannot ship to PO box's. Please provide an address where somebody will be available to sign between 9-5pm.
Some orders may incur a customs or import duty charge. For example for Australian customers import tax is 10% for orders over $1000 AUD. For anything under $1000 their is no tax. For other countries please check with your own countries regulations and compliances.
For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and we are unable to pay these customs charges on your behalf. Unfortunately If you refuse to pay these charges your parcel may be abandoned.